How we do it
- We work with you to identify the key opportunity – The Vision – the strategy that will optimise your business’ performance.
- We bring together the best people to create one, effective and multi-talented team who share a common project vision.
- We identify and effectively manage stakeholders across the business with a tailored set of relevant communications.
- We set up program governance structures and involve senior stakeholders in the value creation process, fostering a sense of ownership and excitement about the vision that filters from the ‘top down’ to all levels of the company.
- We manage financials, project teams – every detail of the program to ensure its successful outcome.
Consulting Services
We bring together a cohesive team of your people, third party vendors and our own consultants to deliver the following professional services:
Management Consulting
Expert guidance
- Defining The Vision
- Business case development
- Business benefits definition
- Vendor selection and management
- Program delivery
Customer Experience
The path to knowing your customer
- User Experience
- Human Centred Design
- Business analysis
- Business process definition and improvement
- End user studies
- Requirements definition
Project Practice
A comprehensive approach
- Pure Agile
- Agile hybrid
- Scaled Agile
- Mini-waterfall
- Organisational change management and communications
- Program/project planning, governance and delivery
Solution Development
Define & design
- Wireframing and prototypes
- Human Centred Design
- Responsive web application development using latest front end technologies
- Native iOS/mobile applicationst
- To AAA compliant accessibility standards
Technical Delivery
Making it happen
- Content Management
- Enterprise Resource Planning (ERP)
- Digital Asset Management (DAM)
- Customer Relationship Management (CRM)
- Custom application design and development
- Services-oriented architecture
Management Consulting
Expert guidance
- Defining The Vision
- Business case development
- Business benefits definition
- Vendor selection and management
- Program delivery
Customer Experience
The path to knowing your customer
- User Experience
- Human Centred Design
- Business analysis
- Business process definition and improvement
- End user studies
- Requirements definition
Project Practice
A comprehensive approach
- Pure Agille
- Agile hybrid
- Scaled Agile
- Mini-waterfall
- Organisational change management and communications
- Program/project planning, governance and delivery
Solution Development
Define & design
- Wireframing and prototypes
- Human Centred Design
- Responsive web application development using latest front end technologies
- Native iOS/mobile applicationst
- To AAA compliant accessibility standards
Technical Delivery
Making it happen
- Content Management
- Enterprise Resource Planning (ERP)
- Digital Asset Management (DAM)
- Customer Relationship Management (CRM)
- Custom application design and development
- Services-oriented architecture
Notable Projects
New website
A multi-billion dollar logistics company, part of Australia Post Group who deliver tens of millions of parcels a year
- Deliver a new website for StarTrack
Services:
- Management consulting
- Customer Experience
- Project practice
- Solution development
- Technology delivery
New Website & Intranet
A billion-dollar global engineering company with more than 7,000 users in 82 locations
- Build a global web presence
- Deliver a company-wide intranet
Services:
- Management consulting
- Customer Experience
- Project practice
- Solution development
- Technology delivery
Contact Centre Transformation
Australia’s largest health insurer that provides healthcare for 3.8 million Australians. Listed company (ASX).
- 300 seat contact centre transformation
Services:
- Management consulting
- Customer Experience
- Project practice
Our clients
Technologies
Who we are
Paul Earl
Principal Consultant
Paul has more than 20 years’ professional management consulting experience across Australasia, during which he has assisted some of Australasia’s largest companies successfully deliver transformation programs. As a Certified Scrum Master with a background in corporate communications and software development, he is an expert in the planning, management and delivery of complex technology-driven transformation.
Sally Earl
Principal Consultant
Sally is a specialist in the management of web content projects, guiding clients through initial audit, information architecture, stakeholder management and approvals – right through to the creation of web and search optimised content. Sally is proficient with Adobe Experience Manager (AEM) and produced and delivered the content refresh of the StarTrack website for Australia Post using AEM.